getAbstract Summary: Get the key points from this book in less than 10 minutes.
This is a very short book and most of what authors Alan J. Dubinsky and Steven J. Skinner have to say seems like straight, plain common sense. That is so rare in books about human resource management that this seems like a small gem. Most of its content consists of vignettes of high-performing employees who go out of their way to serve customers. But the authors have arranged their material well as they discuss boosting employees who do good work in lower-level management or staff positions. Each chapter covers a trait that motivates top performers and includes succinct tips for managers. The authors also outline, on a matrix, the relationship between performance motivation and managerial initiatives. While you can easily read this book in less than an hour, putting its recommendations into effect will be the work of an organizational lifetime. getAbstract.com believes it will be work well rewarded.
Book Publisher:
Thomson South-Western
